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Can I pack my own boxes?
Of course. Many customers prefer to pack themselves, and we’re happy to handle just the heavy lifting and transportation.
Do you move specialty items?
We have the experience and equipment to safely move pianos, safes, antiques, and other specialty items.
When is payment due?
A deposit may be required when booking, with the remaining balance due at the completion of your move.
What forms of payment do you accept?
We accept major credit cards, debit cards, and certified checks.
How do I file a claim?
Simply contact our office within 24 hours of your move, and our team will guide you through the process quickly and professionally.
What happens if something gets damaged?
While we take every precaution, accidents can happen. We offer basic liability coverage at no additional cost and can provide additional coverage upon request.
What time will the movers arrive?
Our team will provide you with a confirmed arrival window prior to your move date.
Will you disassemble and reassemble furniture?
Yes, we handle standard disassembly and reassembly of furniture such as beds, tables, and desks.
Do I need to be present during the move?
We recommend being available to answer questions and guide the movers. If you can’t be there, you may assign someone you trust to oversee the process.
What items can’t be moved?
For safety reasons, we cannot transport hazardous items such as flammable liquids, propane tanks, or perishable foods.
What areas do you serve?
We proudly serve customers throughout the northeast and east coast region (PA, NJ, NY, MA, DE, MD, VA, FL and more). Whether you’re moving across town, across the state, or across the country, we’re here to help.
Do you offer packing services?
Yes! We can pack your entire home or just the fragile items you’d like handled with extra care.
How long does a typical move take?
Every move is unique, but most local moves can be completed in a single day. Larger or long-distance moves may take longer—we’ll give you a timeline before moving day.
What if I need to reschedule or cancel?
Life happens! We allow rescheduling and cancellations with 48 hour's notice at no extra charge.
How far in advance should I book my move?
We recommend booking at least 2–4 weeks ahead, especially during busy seasons (spring and summer). For last-minute moves, give us a call—we’ll do our best to accommodate.
Are there hidden fees?
Never. We believe in transparent pricing. All fees—including travel time, fuel, and any additional services—are clearly outlined in your estimate.
Do you provide free estimates?
Yes, we offer free, no-obligation quotes either in person or virtually.
How do you calculate moving costs?
Moving costs are based on factors such as the distance, size of your home or office, number of movers required, and any additional services (like packing or specialty items).
Are you licensed and insured?
Absolutely. We are fully licensed and insured, giving you peace of mind that your belongings are protected throughout the moving process.
Do you handle both residential and commercial moves?
Yes! We specialize in both home and business moves, including apartments, single-family homes, offices, and retail spaces.
